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Logging in to your hosting control panel (Enhance)
Where to access your hosting panel, what you can do there, and how it differs from the billing portal.
Published 3 min read
Your hosting control panel is where you manage your actual website — files, databases, email mailboxes, DNS records, SSL certificates, and everything else that lives “on the server”. We use Enhance, a modern web-based control panel that replaces older systems like cPanel or Plesk.
Where to log in
Your hosting panel lives at:
You can also reach it from any page on our website via the Hosting login link in the top status bar.
What you can do there
- File manager — upload, edit, and organise files; built-in code editor
- Databases — create MySQL databases and users; access phpMyAdmin
- Email — create mailboxes, set forwarding, configure auto-responders
- DNS records — add and edit A, AAAA, MX, TXT, CNAME, SRV records (full record management is bundled with hosting plans)
- SSL — free Let’s Encrypt SSL certs auto-issued; install custom certs if needed
- PHP version — choose PHP 8.3 or 8.4 per site
- Staging — clone your live site to a staging URL for testing
- Backups — automated daily backups; restore on demand
- Cron jobs — schedule recurring tasks
- Site analytics — basic visitor stats per site
- One-click installs — WordPress, Joomla, Drupal, and other popular CMSes
First-time login
Your hosting panel login was emailed when your account was provisioned. The username is usually your account email; the password was either chosen by you at signup or auto-generated and emailed.
If you’ve lost it, use the password reset link on the login page. The reset email goes to the address on file for your hosting account.
Hosting panel vs. billing portal
These are two separate logins for two different things — easy to confuse:
| Hosting panel (enc.rocoder.com) | Billing portal (billing.arknet.com.au) |
|---|---|
| Files, databases, email, DNS records, SSL | Invoices, payment methods, services, support tickets |
| What your website does | What your account is |
| One login per hosting plan | One login per customer |
If you’re managing multiple hosting accounts (e.g. for different businesses), you’ll have one billing portal login but potentially several hosting panel logins.
Why we use Enhance instead of cPanel
A few reasons:
- Modern interface — built for current browsers, responsive on mobile, fast everywhere
- Container isolation — each account runs isolated; one site can’t impact another’s performance
- Built-in staging — clone-to-staging is a button, not a paid add-on
- Native LiteSpeed support on Business+ plans
- No bloat — we don’t pay licensing for features 95% of customers never use
If you’re migrating from cPanel, the Enhance learning curve is short — most things are in roughly the same place, just better organised.
Common issues
“Wrong password”: Try the reset flow before assuming. If the reset email doesn’t arrive, the registered email might not be the one you remember — open a ticket.
Can’t find DNS records: They’re under your domain’s section in Enhance, not under a global “DNS” menu. Click the domain, then DNS records.
Two-factor authentication recommended: Enhance supports 2FA for hosting panel logins. Enable it from your profile settings. Especially important if you’re an agency managing client sites.
Need to give a developer temporary access? Don’t share your main login. Use Enhance’s user management to create a separate developer account with the access they need — revokable when the work is done.
Where to go next
- Need to manage DNS records? See Pointing your domain to WHC hosting
- Setting up email clients? See Connecting Outlook, Apple Mail, or Thunderbird
- Lost your billing login instead? See Logging in to your WHC billing portal
Tags: login hosting panel enhance control panel cpanel alternative
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